Effective Date: [EFFECTIVE DATE]
Welcome to Bizaku.
These Terms & Conditions govern your access to and use of Bizaku, including our website, WhatsApp-based services, business intelligence features, creative services, research, content, recommendations, credits, and other services provided under the Bizaku brand.
Bizaku is operated by [LEGAL ENTITY NAME], having its registered/business address at [ADDRESS].
By accessing Bizaku, messaging Bizaku on WhatsApp, purchasing credits, or using any of our services, you agree to these Terms.
1. What Bizaku Does
Bizaku is a WhatsApp-first business assistance service designed to help businesses discover useful information, ideas, insights, opportunities, creative material, research, content, and other business-related outputs.
Bizaku may use automated systems, artificial intelligence, internal tools, third-party tools, and human team members to understand requests and prepare outputs.
The exact nature of the service may vary depending on the business, available information, purchased credits, and the nature of the request.
2. Eligibility
You must be legally capable of entering into a binding agreement under applicable law.
If you are using Bizaku on behalf of a business, you confirm that you have authority to act on behalf of that business.
3. WhatsApp-Based Service
The primary Bizaku experience may operate through WhatsApp.
By contacting Bizaku through WhatsApp, you agree that we may communicate with you through that number regarding your business, requests, deliverables, account activity, credits, service updates, and related matters.
Your use of WhatsApp is also subject to the terms and privacy practices of WhatsApp and Meta.
4. Business Information You Provide
You may provide Bizaku with information such as your business name, products, services, customers, target audience, location, pricing, catalogues, images, documents, voice notes, links, goals, brand material, reviews, and other business information.
You confirm that you have the right to provide this information to us and that doing so does not violate the rights of any third party.
You are responsible for the accuracy of information you provide.
5. Bizaku Credits
Certain Bizaku services may operate using a credit-based system.
Credits may be provided free of charge, purchased separately, included in promotional offers, or provided under a subscription or package.
The number of credits required for a request may vary depending on factors such as complexity, research required, creative production, human involvement, third-party costs, or processing requirements.
Credits have no monetary value outside Bizaku and cannot be exchanged for cash.
Promotional or free credits may have separate validity periods or usage restrictions.
6. Payments
Payments may be processed through third-party payment providers such as Razorpay or other authorised payment partners.
Bizaku does not directly store complete card, UPI, or banking credentials where payments are processed by third-party payment providers.
Prices, packages, taxes, and credit allocations may change from time to time.
Any applicable taxes will be charged in accordance with applicable law.
7. AI and Human-Generated Outputs
Some Bizaku outputs may be generated or assisted by artificial intelligence, while others may involve human review, research, design, strategy, or execution.
AI-generated information may occasionally be incomplete, outdated, inaccurate, or inappropriate for a particular situation.
You should review important business, financial, legal, medical, regulatory, or operational decisions independently before acting on Bizaku outputs.
Bizaku does not guarantee any particular revenue, sales, growth, customer acquisition, engagement, ranking, or business result.
8. Creatives and Content
Bizaku may create images, designs, marketing material, copy, reports, videos, strategies, and other content for your business.
You are responsible for reviewing and approving any material before publishing or distributing it.
You must ensure that your use of any output complies with applicable advertising, intellectual property, consumer protection, platform, and industry-specific rules.
9. Intellectual Property
The Bizaku name, logo, website, systems, software, workflows, templates, branding, and underlying technology remain the property of Bizaku or its licensors.
Unless otherwise stated, once you have fully paid for a custom deliverable created specifically for your business, you may use that deliverable for your own lawful business purposes.
Bizaku may retain ownership of underlying templates, systems, methods, reusable assets, prompts, workflows, and technology used to create the deliverable.
You must not copy, reverse-engineer, resell, reproduce, or misuse Bizaku's systems, software, branding, or proprietary materials.
10. Third-Party Content and Services
Bizaku may use or refer to information from third-party websites, APIs, platforms, public sources, social networks, payment providers, AI systems, or other external services.
We do not control these third parties and are not responsible for their availability, accuracy, actions, policies, or content.
11. Acceptable Use
You may not use Bizaku for unlawful, fraudulent, deceptive, abusive, infringing, harmful, or malicious purposes.
You may not attempt to interfere with Bizaku's systems, obtain unauthorised access, misuse credits, impersonate another person or business, or submit content you do not have permission to use.
Bizaku may suspend or terminate access where misuse is suspected.
12. Service Availability
We aim to keep Bizaku available and responsive, but we do not guarantee uninterrupted or error-free service.
Features may be changed, added, removed, limited, or temporarily unavailable for maintenance, technical issues, third-party outages, or operational reasons.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Bizaku will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from your use of the service.
Where liability cannot legally be excluded, Bizaku's total liability relating to a paid service will be limited to the amount paid by you for the specific service giving rise to the claim, except where applicable law requires otherwise.
14. Termination
You may stop using Bizaku at any time.
Bizaku may restrict, suspend, or terminate access where these Terms are violated, payments remain unpaid, abuse occurs, or continued service creates legal, security, or operational risk.
15. Changes to These Terms
We may update these Terms periodically.
The latest version will be published on our website with the updated effective date.
Continued use of Bizaku after an update constitutes acceptance of the revised Terms.
16. Governing Law
These Terms will be governed by the laws of India.
Any dispute will be subject to the jurisdiction of the courts located in [CITY, STATE], unless applicable law requires otherwise.
17. Contact
For questions regarding these Terms, contact:
[LEGAL ENTITY NAME] Email: [EMAIL] Address: [ADDRESS]